Media Type Cancellation Window
Print Before the published ad close date for that issue or publication
E-mail newsletters and non-targeted e-blasts Up until 4 weeks prior to the scheduled deployment date.
Single-audience targeted e-blast Up until 4 weeks prior to the first day of the reserved month.
Online display (banners) Up until 4 weeks prior to the scheduled start date.
Facebook & LinkedIn Up until 4 weeks prior to the reserved date.
Multi-touch campaigns Cancellations permitted within 30 days of approving the media plan contract, or up until the first day of the media plan contract.
Targeted covers 90 days prior to the first day of the issue month.
Custom media No cancellations permitted.
Leaders Program Your Leaders profile is a free listing as long as you fulfill the obligations set forth in the program requirements. If you do not meet the obligations for receiving the one page free profile listing, you are responsible for the cost of the full page ad.

PMMI Media Group will make every effort to obtain materials from the advertiser well in advance of when the ad is scheduled to run. After three successive attempts by PMMI Media Group to contact the advertiser to obtain materials, the burden will shift to the advertiser to provide materials in a timely fashion.

If advertisers are unable to provide materials in time to run the ad placement at the originally scheduled time, advertisers may inquire about switching to a deployment at a later time within their contract year. While PMMI Media Group will do its best to accommodate such requests, advertisers must understand in some cases rescheduling will not be possible due to inventory constraints. In such cases, advertisers may choose re-allocate funds to a different ad product, again time and inventory permitting, so long as it is within the contract year.

Once the cancellation deadline has passed, PMMI Media Group will bill advertisers for all ads and sponsorships purchased at the originally scheduled deployment time regardless of whether a later deployment date was chosen or even if the ad never deployed due to materials never being supplied by the advertiser.

Media plans billed on an installment basis will continue to be billed even if ads never end up deploying due to materials not being supplied by the advertiser.

Advertisers who run delayed ad placements must provide materials in time to run the ad within the contract period specified in the media plan. PMMI Media Group is not obligated to run rescheduled or delayed ads outside the contract period if the advertiser is unable to provide ad materials in time to run the ad within the media plan’s contract period.

At the time advertisers finalize the media plan, they will be presented with a billing schedule right within Media Planner that shows amounts that will be billed each month.